Dear Client/Visitor
As you may be aware, no investment person can offer you any promises or guarantees of performance. The performance of guaranteed products is in fact guaranteed by the issuing company. e.g. “CD’s are guaranteed by the issuing bank and backed by the FDIC, fixed annuities are guaranteed by the issuing insurance company.
As an Investment Advisor, we cannot guarantee the performance of your investments but we can make you several promises. And unlike the typical stock broker, insurance agent, or financial planner our legal responsibility is to YOU our client not our employer. Because independent Investment Advisors have fiduciary (one who stands in a special relation of trust, confidence, or responsibility in certain obligations to others) obligations to our clients.
Our Promises To You…
To offer products, services, and advice that is in your best interest.
To only offer products that we understand from our own investigation and not based upon what the issuing company tells us.
To provide an annual face-to-face review of your portfolio.
To teach you how to read your brokerage statements
To provide explanations in plain English.
To keep our “Disaster Plan” current. To regularly test it to ensure we are able to continue in business in the event of a disaster.
Clearly disclose all fees and commissions on products and services offered.
To return all phone calls within one business day.
To quickly admit and correct any errors that may occur.
To continue to employ only persons of the highest level of commitment to client service and of exceptional dedication to professionalism.
To never talk down to you.
To continue to provide “Advice You Can Trust”.